At D’BASEL (https://dbasel.com/), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website. Please read this policy carefully to understand how we handle your personal data.
1. Information We Collect
We collect different types of information in order to provide you with the best shopping experience possible.
a. Personal Information
When you make a purchase or attempt to make a purchase through our website, we may collect:
- Your name, billing address, shipping address, and contact number.
- Email address for communication and order updates.
- Payment information, such as credit/debit card details (securely processed by third-party gateways; we do not store full card data).
b. Non-Personal Information
We may automatically collect data such as:
- Your browser type, device information, IP address, and referral URL.
- Pages visited, time spent on the website, and product interactions to help us improve user experience.
c. Cookies and Tracking Technologies
Our site uses cookies to personalize content, analyze traffic, and provide social media features. Cookies do not store sensitive information like your card details or passwords.
2. How We Use Your Information
We use the information we collect to:
- Process your orders and manage payments.
- Send you order confirmations, updates, and shipping notifications.
- Provide customer support and respond to your queries.
- Improve our website performance and user experience.
- Send you promotional offers and updates (only if you’ve opted in).
- Prevent fraudulent transactions and ensure website security.
3. How We Protect Your Data
Your privacy and data security are of utmost importance to us.
We implement strict security measures, including:
- SSL encryption on our website for secure data transmission.
- Restricted access to personal information by authorized personnel only.
- Regular updates and security monitoring to prevent data breaches.
Despite our efforts, no online data transmission is 100% secure, and we cannot guarantee absolute security. However, we strive to protect your information to the best of our ability.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
However, we may share limited information with:
- Shipping partners (only name, contact, and address for delivery purposes).
- Payment processors to handle transactions securely.
- Legal authorities, if required by law or to protect our rights and customers.
5. Your Rights
You have the right to:
- Access the information we hold about you.
- Request correction of inaccurate data.
- Opt out of promotional communications anytime.
- Request deletion of your data, unless it’s needed for record-keeping or legal purposes.
To exercise any of these rights, please contact us at info@dbasel.com.
6. Retention of Data
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. For example:
- Order details are retained for accounting and legal compliance.
- Newsletter subscriptions remain active until you unsubscribe.
7. Third-Party Services
Our website may contain links to other websites. D’BASEL is not responsible for the privacy practices or content of third-party sites. We recommend reading their privacy policies before providing any personal information.
8. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically.
10. Contact Us
If you have questions about our Privacy Policy or wish to exercise your privacy rights, contact us at:
📧 info@dbasel.com
📍 Lalazar Garden, Lahore, Pakistan
📞 +92 331 3644700